Citibus reports growing ridership after introduction of microtra - FOX34 Lubbock

Citibus reports growing ridership after introduction of microtransit program

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LUBBOCK, Texas -

After a month in service, Citibus reports its microtransit program is growing in ridership about a third each week. The program allows riders to request a Citibus ride through an app, like other on-demand services. 

Since its introduction on May 20, it's provided more than 1,800 rides for free. Each unique rider accounts for about six trips, with almost five riders per hour. 

The city reports an average wait time of less than 15 minutes compared to the fixed route system, which is currently only running once every hour. 

After each trip the rider can review the service. Riders so far have given it a four and three quarters stars out of five. 

All Citibus services will remain free of charge through the end of July. 

View the Citibus on-demand services - here

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