Covenant Health provides mental health assistance for frontline - FOX34 Lubbock

Covenant Health provides mental health assistance for frontline workers

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A sign is posted on the skybridge of Covenant Medical Center. Nonclinical caregivers have posted encouraging signs to show support to workers. A sign is posted on the skybridge of Covenant Medical Center. Nonclinical caregivers have posted encouraging signs to show support to workers.
LUBBOCK, Texas -

Frontline medical workers who are facing the pandemic head on could be fighting some mental health challenges of their own.

"Our frontline caregivers are dedicated and they're working hard, and caregivers are known to give care, and they're not as good about receiving care," Chris Shaver, vice president of human resources for Covenant Health, said.

The network has a Stress and Compassion Fatigue Committee, which includes frontline workers. Shaver said it is trying to help with connection, and encourage workers to talk about their stress and anxiety.

"We've been working on different things," she said. "Everything from complementary counseling to support groups to spiritual care visits."

The high stress situations do not always end at the workplace. Lee Turner, chief mission officer for Covenant Health, said home can also be a stressful environment for many healthcare workers.

"'What am I going to do about childcare tomorrow? What am I going to do about Mom and Dad who are living in the household with me?'...going home isn't always necessarily a safe place to say, 'here's what happened to me today,' and I think we need to be very sensitive to that and provide opportunities to address those needs," Turner said.

Humans are relational creatures, Turner said, and this is a good time for everyone to check on each others' emotional well-being.

"It's simple. 'Hey, how are doing today? How are you coping with this?' These are not questions designed to prod into personal lives, but they're openings for conversation and they let people that you're interested in them and care," Turner said.

In addition to mental health support, Shaver said they are letting these workers know their hard work is not going unnoticed.

"Non-clinical caregivers have been making signs and actually posting them along our skybridge, so that when our caregivers come on shift and go out off shift, they have these beautiful inspirational and fun signs to thank them for their hard work," Shaver said.

The public can also support frontline workers by simply acknowledging their hard work. Shaver said if you see any healthcare worker in public, let them know you appreciate them.

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