Scam Calls: How to protect yourself and what to look out for

Scam Calls: How to protect yourself and what to look out for

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LUBBOCK, Texas -

There were 26 billion robocalls in the U.S. in 2018, and roughly a quarter of those calls were reported to be illegal and fraudulent. 

Texas Tech marketing professor Mayukh Dass said it is time for people to take this issue seriously. 

"Most people have ignored the laws for many, many years, so it's a huge problem, and if you know by June of this year, we had 29 billion robo calls, just in the U.S. That's around 90 calls per U.S. citizen," Dass said.

Sen. Charles Perry (R-Lubbock) said these scam artists can get away with it because current legislation doesn't enforce criminal action.    

"It's not enforceable, has no teeth, and doesn't have the resources to enforce it. Truthfully, in a country, in our state, and in communities that are facing mass shootings and violence, I'm sure that it's the low priority on the totem pole for the FBI to go chase," state Sen. Perry said.

Perry added if you get a threatening call from someone acting as if they are from a government agency, hang up.

"Government agencies don't contact you on your phone. They don't email you either. They will contact you either by mail or in person. So it's just sad to see people prey on that," state Sen. Perry said.

He said until there is stronger legislation against these robocalls, the best solution is to download software on your phone that automatically blocks them.

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