UPDATED: Property owners affected by Lubbock Central Appraisal D - FOX34 Lubbock
UPDATED: Property owners affected by Lubbock Central Appraisal District’s redeposit
LUBBOCK, Texas -
Lubbock County Appraisal District:
More than 1,500 Lubbock County property owners have been affected because of an error in a deposit made on October 22, 2018.
The Lubbock Central Appraisal District wants property owners to know they will be refunded any overdraft charges resulting from a January 2, 2018 deposit accidentally resubmitted October 22 for tax payments processed on December 29-30, 2017.
“The District and I sincerely apologize this happened. “We regret the error and that it affects property owners. We wish we could contact banks and ask them to reverse this, but for obvious reasons that has to come from the property owner,” said Tim Radloff, the District’s Chief Appraiser/Administrator.
The District is contacting all affected property owners and financial institutions by mail and, if possible, by phone.
If you are one of the affected property owners, here’s what you need to do:
If your check cleared your financial institution and you did not incur overdraft fees – contact your financial institution and inform them of the duplicate transaction. The item should then be returned to the District’s financial institution. The amount of time the credit to your account will take depends on your financial institution.
If your check did not clear or was not honored and you incurred overdraft fees – contact the District with documentation of the charge and the District will refund the amount of the charge.
If your check cleared or was honored by your bank but caused other items to be returned – contact the District and provide documentation and the District will refund any related charges.
On Monday, the Lubbock County Appraisal District mistakenly deposited checks that had previously been deposited to their bank.
The appraisal district notified the bank of the problem and are now working to notify those who may have been affected.
Chief appraiser Tim Radloff said they are working towards correcting the problem.