Sub-contractors causing unexpected inconvenience for south Lubbo - FOX34 Lubbock

Sub-contractors causing unexpected inconvenience for south Lubbock residents

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LUBBOCK, Texas -

Neighbors in south Lubbock are dealing with some unexpected construction repairs, sub contractors working in alleys installing fiber optic cables are causing private and public damage.

The city of Lubbock reports that AT&T is currently digging up residential alleys to lay fiber optic cables, it's using sub-contractors to carry out the work. Mario Garcia is one of many residents in the Indiana Cooper neighborhood in south Lubbock who fell victim to the construction. 

Garcia said he and his family woke up one morning to find some issues with their plumbing system. He thought it was a simple plumbing issue, but that apparently wasn't the case.

"My drain wasn't working," said Garcia. "So I went into the other room to check the other one and the water had overloaded into the bathroom."

Garcia had a plumber come out and check the plumbing system, they determined the issue was caused due to the digging AT&T was doing. The sewage line break damaged the carpet in two of Garcia's bedrooms and the floor in the restroom. 

"I had to call carpet tech to clean the mess and they did," said Garcia. "They disinfected everything for me and stuff, but I was asked and told that I would have to pay for it and then get reimbursed later on."

The city council approved an amendment earlier this month to an established ordinance, it tightens control and accountability specifically for sub-contractors.

"The amendment makes sure that they are able to identify themselves, making sure they are not getting ahead of themselves working one block at a time," said city council member Steve Massengale. "When they are going to dig something that they have a certain amount of time to bury it, they can only work during daylight hours, no working on the weekends, they have to have certain insurance requirements that we didn't have before."

Under the new ordinance the city will be out inspecting sub contractors. Massengale said over the last few months the city has seen a wide range of complaints and issues related to utility line breaks. He said contractors are required to make repairs within 24 hours at their own expense.

Garcia said he is still waiting for AT&T to reimburse him for repairs he had to pay out of pocket.

You can find the amended city ordinance following this link: 36.09 UTILITY CONSTRUCTION IN PUBLIC RIGHTS-OF- WAY

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