LP&L not cutting power during extreme heat

LP&L not cutting power during extreme heat

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LUBBOCK, Texas -

This summer has been hot to say the least.

There have been 24 days of 100 degrees or hotter, with a few record breaking days. The heat is resulting in skyrocketing utility bills, leaving some struggling to pay.

"When you have days that are over a hundred degrees, even if you're taking in all of these energy efficiency tips, you're bill is still going to be higher than it would traditionally be just because your a/c unit is the number one consumer of electricity inside your home," said Matt Rose, Lubbock Power and Light spokesman.

When the heat becomes dangerous, Rose said LP&L will not be cutting power to anyone's home.

"If the National Weather Service issues a heat advisory then from the moment they issue that advisory until 24 hours after it expires there are no disconnections," he said. 

If you are struggling to keep up and are not able to make your next utility payment, he said give LP&L a call. The customer service representative on the other end of the line will give you a list of resources to help.

"We want to work with you because we never want to get to a point in time, especially with this heat the way it is, that anybody gets disconnected, because it's not safe for you and it's also not, in our mind, the proper way to work with our customers, we want to be proactive and try to get everybody through this summer safely."

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